John Lai is Chairman, CEO, and President of Mister Car Wash. Before being named CEO in 2013, John was the COO. Prior to that he was VP of Market Development and played a key role in crafting the company’s employee-first culture and relentless focus on continuously improving the customer’s experience.
Prior to joining Mister Car Wash, John was Vice President of Sales for Financenter, President of Blue Coral Systems, Direct Account Manager for Nestle, and District Manager for Carnation Company. Additionally, John serves on the Board of the Southern Arizona Leadership Council, Friends of Arizona Lacrosse, and served on the boards of the International Car Wash Association, and the Western Car Wash Association. John earned a Bachelor of Science from the University of Arizona in 1987.